Privacy statement


Privacy Policy

Uponor Innovations, LLC (“Site Provider,” “we,” or “us”) is pleased to make this Site available for your use and benefit. By using, browsing and/or accessing this Site, you agree to the Privacy Policy set forth below. Use of this Site is strictly voluntary. If you do not agree to the Privacy Policy and Terms of Use, please log off the Site.

Site Provider reserves the right to modify this Privacy Policy, in whole or in part, at any time without notice to you. Site Provider encourages you to review this Privacy Policy regularly in your use of the Site to ensure you are aware of current practices. Any use of the Site following the date on which Site Provider implements changes to this Privacy Policy shall constitute your acceptance of all such changes.

What information do we collect?

Site Provider collects personally identifiable information about visitors to its Site, which may include your name, physical address, e-mail address, phone numbers, and company name (“User Information”). Site Provider also collects User Information from users of the Site who access special services available only through the Member Login/Registration page. Users of these special services may be required to agree to different and/or additional terms and conditions before being granted access to these additional services.

Site Provider may collect information regarding traffic to this Site, including without limitation IP addresses (a computer's numerical Internet address); visitors' domain names; the type of web browsers used; the pages viewed; the websites from which a visitor found this Site, the search terms and search engines used to find this Site; and other web analytics information relating to visitors’ use and navigation of the Site. However, any such information is in aggregate form, and Site Provider cannot and will not associate this information with a specific visitor. In other words, you will remain anonymous. Site Provider uses log information to improve our website.

Non-personal information may also be collected with the use of cookies. "Cookies" are small text files a web site can use to recognize repeat users. For instance, when a Site visitor uses the “find an installer” search function, a cookie is placed on the customer's machine (only if the visitor's web browser has been set to accept cookies) or is read if the visitor has visited the Site previously. Site Provider may collect aggregated Site-visitation statistics using cookies.

How do we use the information collected?

Any User Information that you provide to us via our Site will be used only for such purposes as are described either in this Privacy Policy or at the point of collection, such as to respond to your questions or comments, to have a Site Provider product installer respond to a voluntary request for information or to make an installation quote, to send you a requested brochure or to otherwise send information or products to you.

Site Provider welcomes questions and comments from visitors to this Site. If you email us or call us requesting that we contact you or provide you with additional information, we will use the User Information you provide to respond to your request. If you contact us for any other reason, we may use the User Information you provide in the regular course of our business. Under no circumstances should you send us confidential, proprietary, and/or nonpublic information through this Site. Any information sent to us through this Site will not be considered confidential or privileged.

User Information may also be used for Site Provider’s own internal business purposes, including without limitation, to help diagnose problems with Site Provider’s servers or for system administration.

Site Provider may disclose User Information in any of the following circumstances: (1) in response to a subpoena, search warrant, court order, or other legal process, or as may otherwise be required by applicable law or regulation; (2) to protect and defend Site Provider’s rights or property or those of its affiliates or others; or (3) as Site Provider, in its sole discretion, believe is appropriate under exigent circumstances in response to a perceived significant threat to the personal safety or property of any other person or organization.

In addition, since Site Provider’s database is a business asset, in the event Site Provider is reorganized or is sold to or merged with another company, you consent to the sale, assignment, or transfer of its User Information to a purchaser of all or substantially all of Site Provider’s business assets, or to an affiliate, as appropriate.

How do we protect the security of the user information?

Site Provider takes what it believes to be reasonable precautions and has implemented managerial and technical procedures to try to protect the security of User Information. Site Provider strives to maintain the reliability, accuracy, completeness, and currency of User Information and to protect the privacy and security of such. Site Provider cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data or User Information. While we strive to protect your User Information, we cannot guarantee the security of any information you transmit to or from our Site, and you provide such information at your own risk.

What is our relationship to other websites that can be accessed through this site?

This Site may contain links to other websites. Additionally, other websites may contain links to this Site. Site Provider does not review or monitor the websites linked to this Site and is not responsible for the contents of any other websites. Any link established by Site Provider does not in any respect whatsoever constitute an endorsement of the other websites or create a relationship between Site Provider and the operators of other websites. Site Provider disclaims any liability with respect to your use of any other website, and you release Site Provider from any liability related to your use of any link to another website or your use of any other website. Where this Site contains a link to another website owned and/or operated by Site Provider, such website use may be subject to different and additional Terms of Use and Privacy Policy terms and conditions.

Trans-border hosting and transfer of information

User Information collected on the Site may be transferred from time to time to Site Provider offices or personnel, or to third parties, located throughout the world. By using the Site and submitting such information on it, you hereby consent to such trans-border transfer and hosting of such information as Site Provider may deem reasonably necessary.

Children's on-line privacy protection

Site Provider understands the importance of protecting children's privacy, especially in an on-line environment. In order to use the Site, as set out in the Terms of Use, users must be of the age of majority in order to use the Site.

This Privacy Policy may be changed without notice. You expressly waive any right to receive notice of any changes to this Privacy Policy. Any use of this Site following the date on which changes to this Privacy Policy are published shall constitute your acceptance of all such changes. You should periodically visit this Site to review this Privacy policy for changes.

How can we be contacted with questions on this Privacy Policy?

For questions related to our Privacy Policy, email Site Provider at 


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